Welcome To Versatile Non Slip Flooring
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Returns Policy
Once Customer checks out from the shopping cart, Customer accepts & honors the Return Policy & Term and Conditions.
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If for any reason you are not satisfied with your merchandise, you may return the items for an exchange or refund as long as the items are in the original condition within 30 days of receiving your purchase.
REFUNDS WILL BE ISSUED ONLY AFTER GOODS ARE RETURNED TO US AND ARE IN RESALEABLE CONDITION.
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Just simply place your product in a box with a copy of your invoice and return the package with instruction to proceed with the exchange or refund.
Send all returns postage pre-paid to the following address:
Returns Department
Industrial Plastic Supplies Ltd
Unit 9, Railsfield Mount
Bramley
Leeds
LS13 3AX
We do not refund any shipping charges, only the price of the item/s returned. Product must be in original condition.
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Defective Products:
Contact us for a return authorisation of defective merchandise. We will not accept defective items without return authorisation. Contact us at customerservice@versatile-florring.co.uk for authorisation. Once you receive authorisation, use the same procedures as above and also include an explanation of the defect. We will replace the product for the same item. We must be notified of defective products within 7 days of receiving purchase.
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Shipping Errors:
Customer must notify us within 7 days of any shipping errors and we will work through how to correct the error. We only accept returns to:
Returns Department
Industrial Plastic Supplies Ltd
Unit 9, Railsfield Mount
Bramley
Leeds
LS13 3AX
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Delivery:
We only ship using UK Mail. We provide tracking to all customers upon request if available. If the customer disputed delivery, we will provide proper delivery tracking information to Customer. If the delivery tracking states delivery to the shipping address provided by the customer, then the customer will accept this tracking as final proof of delivery. This applies even in the event the customer did not sign for the package. Customer takes full responsibility for delivery.
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Incorrect Address
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It is the customer's responsibility to provide correct shipping information. If the product was shipped to the wrong address provided by the customer, the customer takes full responsibility for shipping costs and the full cost of the items shipped.
About Us
Industrial Plastic Supplies has been established for over 34 years and we have been ISO9001 certified for over 30 years.
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We have been manufacturing versatile non slip flooring in the UK for over 10 years.
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We have supplied versatile's to a wide range of industries and for various applications, from use on Hollywood film sets to large wine cellars.
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We can make the versatiles in custom colours (minimum order quantity required), please contact for further details.
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Free samples are available upon request.
Our Shipping Policy
All orders are sent on a next day courier service.
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For orders outside of the UK please contact regarding shipping costs.
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We use UK Mail for all our orders.
Common Questions
Can the Versatiles be cut?
Yes they can with a sharp stanley knife.
Can you make custom colours?
Yes, but there would be a minimum order quantity, please contact us to discuss futher.
What are the Versatiles made from?
Our standard tiles are made from PVC and our recycled ones from Polyurethane.
What payment methods do you accept?
We can accept all major credit and debit card. Payment can be made via PayPal or by Stripe card payments.
How long will my order take to be delivered?
Orders placed before noon Monday to Friday will be despatched same day. Orders placed after noon will be despatch the next day.
Can you supply wholesale?
We can supply wholesale, please contact us at info@versatile-flooring.co.uk for our trade price list.